Design Loft | Frequently Asked Questions

We really want to renovate, but don’t know if we can afford it. How do I work out a budget and find out costs?
The interior design specialists at the Design Loft are here to help you in coming up with a budget and plan to support any of your interior home renovation ideas. Schedule a consultation online or call your local Design Loft to speak with an specialist.

 

I saw a beautiful kitchen, can I show you a picture?

YES! Our designers are creative masterminds, but it always helps to see what inspires you! When you book your consultation, make sure to have any pictures or ideas you have ready.

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Do you come to my house to measure?

If the Design Loft is installing the cabinets and counters, then we will absolutely come to your house to measure. This cost should be included in your quote from the the initial consultation.

If you (or someone else) are installing the kitchen, we don't need to come to your house to measure. You would need to supply those upfront in the consultation. If you would like us to measure, and not install, there could be an added cost to come measure at your home.

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How far are you willing to travel?
Depending on the project we will travel up to 3 hours from either of our Design Loft locations.

NOTE: Depending on the distance and time required on site, additional travel charges may be applied to your final invoice. All extra charges if any will be disclosed prior to your on-site appointment.

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Can I order samples?

Samples can be requested.

NOTE: Colour variations are possible from samples to final products. Our Designers will review all sizes, colours and styles extensively prior to ordering.

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Can I return item(s) if it’s not exactly what I wanted or as I expected?
All cabinetry and counter tops are special ordered and custom designed for your space. Therefore, no returns are available.

NOTE: Our Designers will review all sizes, colours and styles extensively prior to ordering.